E-Mail Templates in Microsoft Dynamcis CRM 2011

E-Mail Templates are per-formatted email messages, can use in the different ways:

• Insert Single or multiple templates into the email body of the messages
• Send direct email feature by using E-mail templates to send the same message to multiple records (like 1000 contacts).
• Reference E-mail templates in workflow processes
• Use E-mail templates in quick campaigns and campaign activities

Dynamics CRM contains more than 20 E-mail templates, like  order, thank you letter, etc.

Organization E-Mail Templates, Click 'Settings' -> Under Business, click 'Templates' -> Click 'E-mail Templates' -> a grid will display all of the E-mail templates ans their types -> Select to view/modify a E-mail template or Create new one.